We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, the Newberry Animal Hospital Group, may collect from you, and how it is used. By using our website, you are accepting the practices described in this policy.
What information is collected?:
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our website, as well as which of our web pages you have accessed.
Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we do this?
If you fill out one of our new client forms, prescription request, or client surveys, there will be information like drivers license, name, address, phone, emails, and pet information. If you fill out an employment application, you may include information about your educational or employment background, or personal/business references.
When the specific form is completed, this information is only used for the specific purposes of that transaction, or as a part of that specific process. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate services;
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To provide our clients with accurate records and communication regarding their pet care.
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To be able to contact our Visitors and Clients with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Although our site is not an e-commerce site, any direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We also use a third-party processor called 123FormBuilder for some of our contact forms.
123Formbuilder: Use of Cookies & Display Advertising
We collect non-personally identifiable data for two reasons: firstly, to process your order; and secondly, to provide you with the best and most customized service possible. The non-personally identifiable data includes "cookies" which are small text files stored on your computer when you browse a website, allowing it to recognize a returning visitor. 123FormBuilder has implemented and is using third-party vendors like Google Analytics for Display Advertisers (e.g. remarketing). We display content specific advertisements to those who have previously visited our website when they visit other websites that have the Google Display Network implemented. For this purpose, we use cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, to optimize, and to serve ads based on someone's past visits to our website. These non-personally identifiable cookies collect traffic data such as the source, medium, and keyword(s). Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. If you would like to opt-out you may use this browser add-on.
How do you communicate with your site visitors?
We may contact you to notify you regarding your client account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to communicate the request you made through our site through the means that you provided, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
How can your site visitors' withdraw their consent?
If you don’t want us to process your data anymore, please contact us at NahCorporate@gmail.com or send us mail to: Newberry Animal Holistic & Wellness Center, 3909 NW 97th Blvd, Suite B, Gainesville, FL 32606
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Date updated: 7/11/19
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at NAHCorporate@gmail.com or send us mail to:
Newberry Animal Holistic & Wellness Center, 3909 NW 97th Blvd, Suite B, Gainesville, FL 32606